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Launch of the “Activate” Function to Optimize the E-Bike Management

Starting in March 2024, all the new e-bike models powered by the Hyena system will feature the new “Activate” function through our software application. Riders need to activate their e-bikes before starting their first ride, conducive to bike usage and warranty management. This feature revolutionizes the way we manage e-bikes and brings different benefits to bicycle brands, dealers, and e-bike riders.

Quick Setup To Activate!

In Bicycle Shop

Dealers can assist riders with the activation process by connecting to our Hyena Service Tool software application to synchronize the bike data and system status into our cloud-based database.

On The Road

With the Hyena Rider Assistant App, riders can easily pair their smartphones to the E-Bike HMI themselves through Bluetooth. This quick and simple activation process marks the beginning of their enhanced cycling journey.

Before Activation

If the e-bike has not been activated, the HMI continues to blink upon powering on as a reminder.

Screen Flashing

Light Signal Flashing

Now Even More Advanced With
Our Latest Update

Benefits for Bicycle Brands

  • Master the usage and distribution of e-bikes efficiently
  • Every e-bike is registered to reinforce the quality assurance process

Benefits for Dealers

  • Optimize the operations and services by easily tracking activated e-bikes
  • Efficiently manage warranty claims with a mature processing system

Benefits for Riders

  • Guarantee comprehensive warranty registration for all after-sale concerns
  • Enable to provide timely updates, technical assistance, and an improved user experience
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