Full Traceability

From manufacturing to hit the road, we create a cloud-based platform developed for supply chain mapping, product traceability, and claim verification.

Quality

Reliability

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At the manufacturing, our e-bike component traceability begins with directly marking parts with a permanent module number (MID) and uploading all the information to the cloud. This allows you to read that MID and track that part through the Hyena cloud, including the manufacturing history, test reports, etc.

At the assembly stage, we implement a software application, Hyena Bike Tool System. It allows manufacturers to digitally connect individual components to the finished e-bike and helps bike factories to provide more efficient, streamlined e-bike assembly and inspection, optimizing the quality at the same time.

With the Bike Tool System, the bike factory technicians can easily scan the barcodes to connect the e-bike system components to the bike frame then follow the step to finish function tests and update the system to the latest version. All the information including parts info, assembly record, inspection info will be combined into one e-bike ID file and uploaded to the Hyena Cloud.

Why is Traceability Important?

We all value solving the problems of consumers

How do our business partners get benefits in the real work field?

​By streaming the cloud e-bike ID information to our service tool and the rider app, we can improve the after service and optimized the user experience of both bike shop technicians and riders by easy access to the cloud data. When the e-bike has a system issue or electronic parts wear-out, the rider or bike shop can simply connect the e-bike to a computer to find and solve the issues with our service tool, also upload the record to the cloud. Meanwhile, through data that e-bike ID file reports, dealers can identify the product batch, track the manufacturing history and warranty period all through cloud data in one go, to solve all the problems.

Meanwhile, through data that e-bike ID file reports, dealers can identify the product batch, track the manufacturing history and warranty period all through cloud data in one go, to solve all the problems.

With robust traceability systems, our partners are better positioned to implement the incremental improvements that help them present higher-quality e-bikes that comprehensively meet customer needs.

Ready to start?

BUILD YOUR E-BIKE

All of the Hyena e-bike system components can be freely combined.You can select and combine parts to suit your design specification. Try to find out what is your best configuration of e-bike.

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